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The building is supervised by security staff 24 hours per day, 7 days a week. The security desk is located in the main lobby of the building, and serves as the central monitoring station of all security and life safety systems. Suspicious and/or criminal behaviour should be reported so that security may respond effectively.
Contact Tenant Services
Email: [email protected]
In case of an emergency, please call 911.
‘Safewalk’ is a service provided to our tenants free of charge, upon request. Our security guards are able to provide an escort, at any time of the day, within property boundaries. For example, if you or someone in your office would like to be accompanied to their vehicles in the parkade after hours, contact the Security desk by contacting QuadReal CONNECT.
An annual Full Building Evacuation Drill is conducted at 745 Thurlow. We encourage tenants to participate and follow the directions of their Floor Captains and Fire Wardens. This event is designed to enable building staff and tenants alike, to simulate and practice for the eventuality of a possible building emergency.
A comprehensive Fire Warden program has been put together to reduce the impact of building fire emergencies. We offer an annual session to all tenants to review procedures, roles and responsibilities.
For additional information regarding Fire Warden Program, Fire Emergency Response and other policies, procedures and tenant resources, please contact Tenant Services at 1-877-977-2262 or [email protected].